Support

MyYaad is in early access. We read every message and reply within 2 business days.

Send us a message

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Quick answers

Check our FAQ for answers to common questions.

Known issues

  • •Shield icon may grey out briefly when switching browser tabs (cosmetic, protection still active)
  • •Document protection is being rebuilt. Some document structures may not be fully read today. Review what MyYaad will send before you send or upload it, and take extra care with complex Word or spreadsheet files. Files attached directly in a chatbot are not protected.
  • •macOS: the first time you open the downloaded MyYaad disk image, macOS may say it cannot verify it. The app inside is notarised; the disk image is not yet. Open System Settings → Privacy & Security and click Open Anyway, then drag MyYaad to Applications as usual.

Reporting a bug?

Please include:

  • •Your MyYaad version (shown in Settings → About)
  • •Your operating system and browser
  • •Which AI chatbot you were using (ChatGPT, Claude, Gemini, DeepSeek, Grok and Perplexity)
  • •What you expected vs what happened